Shopping for hearing aids can be complicated. ConsumersAdvocate rates the company 10 out of 10 stars and places Eargo at the number one position in their hearing aid review … Original review: Feb. 9, 2021. There will be people calling you and promising you how they will help you and give you all this support. Do you know you can recommend Eargo to someone and receive a gift? Eargo hearing aids help wearers process and understand speech more clearly, amplifying mid and high auditory frequencies. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Nashville, TN (9) Mountain View, CA (7) San Jose, CA (1) Sunnyvale, CA (1) Companies > Eargo > Employee Reviews… Check out our referral program - https://eargo.com/refer. Every Eargo customer is assigned a licensed hearing professional for assistance after receiving the device. Please extend our thanks to her for her professionalism and assistance. The Eargo Neo HiFi over-the-counter (OTC) hearing aid is discreet, easy to use and wear, and the best sounding and highest-value OTC device available. I believe the left equipment works but the difference with or without it is almost imperceptible. Our Comments Policy | How to Write an Effective Comment, $350 off Eargo Neo HiFi - Offer ends 2/15/21. Partners may influence their position on our website, including the order in which they appear on the page. Thanks for taking the time to post about your experience with Eargo! Once I realized they were not going to help me then the real problems started. I called the lady who sold me my eargos asking how to return them they have been proving to send me a return shipping label. Write Review. As advertised, they sit in the ear, have a charging station … I had talked to my dad about his hearing aids, but his cost ten grand and I didn't want to spend that much to just use them occasionally. To that end, you should know that many advertisers pay us a referral fee if you purchase products after clicking links or calling phone numbers on our website. However, they lack basic features like auto volume control, squeal, ambient noise reduction. Endless trips to the audiologist. Eargo was named one of Time Magazine's Best Inventions of 2018. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Head of Sales Development/Audiologist of Eargo Hearing Aids, 2 weeks in and I am loving my new Eargo hearing aids, Jovy was wonderful to work with. Also include the best phone number and time to reach you. See BBB rating, reviews, complaints, request a quote & more. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. This is such great news to read about your results with Eargo! The tiny, comfortable, nearly invisible Eargo in-ear hearing aids amplify sound naturally, and at a much better price than traditional models. The person you refer to us also receives a 15% discount on their Eargo purchase. According to their website, the creators of the Eargo Plus Hearing Aids wanted to make a new hearing aid that were nearly invisible, so comfortable you could forget you were wearing them, and provided customers with a “crisp, natural sound.”To do this, they created their “Flexi Fibers” which give their hearing aids their unusual appearance… The Eargo warranty begins on the date that the new system is received by the client. And who would want to fool with batteries when these recharge themselves just by putting them in the case at night when I'm not using them. If there are friends or family we can help, please spread the word. It took me about seven to ten days to get completely used to having them in my ear. I purchased the EarGo Neo HiFi in January and have been wearing them for about six weeks. Review your results. Well once you recieve them good luck getting any help or answers to any of your questions. I could hear them but could not understand all the words. Hi Lydia. Everything I need to be on the go. Thank you for the wonderful comments about your experience with Eargo. I would love for you to give us a second chance after we look into this, but I can understand if you won't. Customer reviews for Eargo products are a little uneven. Eargo's patented Flexis, made from medical-grade silicone, help their device rest comfortably in the ear and allows natural, ambient-lost frequencies to pass through into the eardrum. She understands the product and is patient in explaining its features and to trouble shoot. A light wind sounds like a hurricane and and the background din in a restaurant resembles an angry mob. Eargo ranks 34 of 583 in Medical Supplies and Equipment category. A review of the best hearing aid brands and models of 2021 By Courtney Schmidt, Pharm.D. I have never worn or used a hearing aid before. Two weeks and I am still trying to return them. Personal Sound Amplification Products: A Practical Alternative To Traditional Hearing Aids? A nice try and considering the price of "real" hearing aids I gladly gave these a real try. I finally thought I'd give Eargo Neo a try because they fit into my ears and no one knows I'm using them but me. We greatly appreciate you allowing us the opportunity to help improve your hearing. While they are new to the industry, Eargo … I sincerely apologize for this experience and this is not how our process is supposed to work. The Eargo … We promise we'll make things right even if that involves helping you return the hearing aids. "I'll be around". My hearing went bad a number of years ago -- I finally decided to get hearing aids 18 months ago. If you're … The person you refer to us also receives a 15% discount on their Eargo purchase. And Jackeline, another rep, told me they would issue a label for the return...and nothing again! The person you refer to us also receives a 15% discount on their Eargo purchase. Eargo, a modern hearing aid manufacturer, was founded in 2010 by a surgeon named Florent Michel. I received a defective product - the case doesn't sync with my phone and the right equipment doesn't work at all. The overall rating of the company is 2.7 and consumers are mostly neutral. The overall rating of the company is 2.7 and consumers are mostly neutral. It also analyzes reviews to verify trustworthiness. Eargo also includes a loss & damage warranty which will cover devices that are lost or damaged beyond repair. I normally use setting #3 most of the time. Eargo Hearing Aids Complaints The Better Business Bureau gives Eargo hearing aids an “A+” rating. I COULDN'T BELIEVE how much I've been missing. Eargo Neo HiFi includes a two-year original warranty. The case that holds the hearing aids is also a portable charger which I love. Not only did Michel start the company, but he also patented some of the technology in Eargo hearing systems. To its credit, the company appears diligent in responding to and resolving customer complaints. Cleaning them is really easy too - everything you need is in the box. I would recommend these to anyone needing hearing aids. Eargo Neo and Eargo Max include a one-year original warranty. The price was what I was prepared to spend, and I got them in just a couple of days. Eargo offers two types of warranties that come standard with its products. Our website collected and compiled various consumer reviews about Eargo … Hello. If there are friends or family we can help, please spread the word. Reviewed in the United States on September 13, 2019. I wasn't so much interested in going through some series of audiology, meetings or appointments. The device also won the Gold Clio and Red Dot awards for Product Design and was touted as 'a new breed of tech company' by the New York Times. I have personally looked into your account and will make sure your follow-up is handled promptly. So I've gotten by, agreeing with people but not really having a clue what they were talking about most of the time. The device has not been received as of 12/23/2020, called customer service and was told it had not been shipped. I’m now 45 days into owning a pair of Eargo Neo hearing aids. Updated September 14, 2020 Eargo is fairly newto the hearing aid business as it was established in 2010. Eargo Neo Hifi got my attention for its modern design, tiny size, and positive reviews. Eargo offers some of the least visible completely-in-canal hearing aids available, and unlike the majority of other hearing aid brands, all three Eargo … When it was time to actually insert the hearing aids, I was afraid that since they are so small, I might not be able to get them in (and out) properly. Do you know you can recommend Eargo to someone and receive a gift? Consumer Reports weighs in on the best hearing aid brands and retailers, according to our members. I'm trying to return them after receiving a new charger after the original one was defective. Eargos work better than expected; welcome call was perfect with Annie; and I can now hear my wifeâs questions w/o asking âWHAT?â Sometimes though I liked hearing less of questions and requests after 31 years of marriageâLOL. There is a 12 or 24-month manufacturer warranty that covers manufacturing defects. To make this comment as helpful as possible for our community, please provide at least 2 sentences. Thank you for posting your comment so we can look into this. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Once they were in, I could even hear better on the phone!! I have already notified our insurance manager and client care manager to reach out to you immediately to resolve your issue. These are nothing more than in ear amplifiers. Eargo offers safe hearing checks remotely and from the comfort of your home. WELL DONE EARGO! Check out our referral program - https://eargo.com/refer. Also included are extra wax guards and installation tool. These include preset sound profiles, digital noise reduction, digital feedback reduction, wind noise reduction, and Bluetooth and internet connectivity. My hearing was starting to fail me as I was having difficulty understanding what people were saying. Thank you so much for the amazing post about your experience!! 8,500+ Ratings & Reviews. Eargo ranks 33 of 588 in Medical Supplies and Equipment category. If you choose to click on the links on our site, we may receive compensation. Jovy is wonderful and is a great example of our entire team and how we strive to help all our customers. Well, EARGO Solved that. Hi Michelle! Service after the sale. The following companies are our partners in Hearing Aids: Widex, MD Hearing Aid, Phonak, Oticon, Starkey, ReSound, ZipHearing, Otofonix, Audicus, Eargo, Signia, hear.com, Hearing Hero, and Hear Better. Their first devices were released in 2015. I had a doctor exam confirming I'm a good candidate. It is made up of ENT surgeons and industry professionals who are seeking to help people hear better with revolutionary products. I want to Thank You Eargo for giving me my life back. I was able to put the aids in, learn to adjust the (4!) EVERYTHING is loud. The whole process is well done and the staff handled any issue easily and quickly. These commissions are how we maintain our free service for consumers. It seemed like an easy solution. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. This company will promise you they are the greatest thing ever developed. If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime. But, these hearing aids exceeded my expectations. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. Reviewed in the United States on February 4, 2020. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. I called Eargo line and they had to open a case for these issues. I made calls, sent emails, and text messages trying to get help. The 10 Best Hearing Aid Brands of 2021 Eargo Best for Inner Ear Comfort. I had been to a local doctor but was having a hard time finding what I wanted. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. Eargo was first mentioned on PissedConsumer on Jan 02, 2017 and since then this brand received 240 reviews. None of these apply here. I can assure you that our team is reviewing your situation to learn more. I will be sending them back. When you pay $2,500+ for a gadget, one expect a working product and a flawless customer service. Disabling it will result in some disabled or missing features. Although they are very interested in a positive outcome for all their users, these did not work for me. Do you know you can recommend Eargo to someone and receive a gift? I have one again made numerous phone calls,text messages and emails. Eargo is a disruptor in the hearing aid industry, selling its high-tech devices directly to consumers online at prices well below those of traditional … Please spread the word about Eargo to friends and family - we'd love to give them better hearing also. Eargo Reviews by Job Title. EARGO NEO review I’m a 69 year old male with mild to moderate hearing loss, including tinnitus. Eargo was first mentioned on PissedConsumer on Jan 11, 2017 and since then this brand received 239 reviews. settings, and take them out with no problem. I'll admit we've been adding to our staff as quickly as we can to keep up with not only the purchase interest, but especially the support after the sale. Multiple sets of hearing aids. The company has an A- rating with the BBB but actual customers who review Eargo on the BBB site award the company just 1.58 out of 5 stars. They are extremely easy to install, maintain, adjust and they are comfortable. Spread the word to family and friends who we might be able to improve their hearing! To find out more about how we make money and our editorial process, click here. I have already received two different... Metro Office Park 7 calle 1 Suite 204, Guaynabo, PR 00968. Thank you for posting this. To its credit, the company appears diligent in responding to and resolving customer complaints. I received my new hearing Eargo hearing aids a couple of weeks ago and I love them! A friend told me about the ones she uses and the price she paid so I immediately looked on Amazon to see if I could get them there. I used your email address to look you up in our database so one of our Team Members and Hearing Professionals can call you but this email is not showing anywhere. There's a problem loading this menu right now. Broken hearing aid? BBB accredited since 9/16/2016. What? Happy New Year!! Once I had my results, I started researching hearing aids that would fit my lifestyle and budget. The company's direct-to-consumer model makes it easy to purchase a hearing model online or by phone. The product was designed by an ENT surgeon with more than thirty years' experience in the field with thousands of patients - and was subsequently tested by audiologists and hearing professionals before being put into production. Thank you so much for taking the time to write about your experience! Too much back ground noise.Feedback when using the phone and feedback when sitting quietly listening to music while reading. Here's why. I ordered the Eargo NEO hifi, paid express shipment and I got it the following day. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. I wanted to share how happy I am with my Eargo Neo Hifi hearing aids. Sound is very tin like which might be a factor with any hearing aid. Eargo… And they didn't hurt when I had my phone to my ear - an additional bonus for me. The company believes that hearing technologies should feel natural, work in harmony with the ear, and fit the wearer's lifestyle, not the other way around. This is such great news! Hello. Eargo does not offer many different products compared to other hearing aid companies. EARGO Neo Hearing Aid - Virtually Invisible, Rechargeable,... EARGO Neo Hearing Aid - Virtually Invisible, Rechargeable, Professional-Grade Hearing Aid - Delivered to Your Doorstep - No in-Person Visit Needed. Everything was done on the phone and on-line and with COVID everywhere, I never had to leave my house. Happy New Year. We know we can only be successful if we take your trust in us seriously! They have developed Class II, medical-grade hearing aids that are invisible, comfortable, rechargeable, and affordable. Reviewed in the United States on October 4, 2019. Hearing Assistive Devices in San Jose, CA. Here’s my review. Eargo earns an average rating of 3 out 5 stars on Trustpilot but that's based on just a few reviews. The Quick Start Guide was easy to follow and I liked that they had pages for 'Get to Know Your Eargo', 'Get to Know Your Charger', and 'Get to Know Your Indicators'. This means a lot to us. This will be void if the wearer modifies or damages the unit(s). For example, when company ranking is subjective (meaning two companies are very close) our advertising partners may be ranked higher. - Buying Hearing Aids for the First Time, Free hearing checks and phone consultations, plus online ordering, Includes lifetime support from licensed hearing professionals, Flexible payment plans as low as $86 per month, Pricing is over 50% less than traditional hearing aids, Now 100% Covered By Your Federal Benefits, Safe remote hearing checks and phone consultations. I really wanted to like these Eargo Neos. This is such great news! Reviewed in the United States on October 31, 2019. Here’s an example: Overall, the online reviews … Check out our referral program - https://eargo.com/refer, Hello and Happy New Year! Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. By Jerry F., Mint Hill, NC, Verified Reviewer Left hearing aid went bad on 12/04/2020, called customer service and was told it would be replaced. At the time of original purchase, Eargo provides an original warranty on all hearing systems, including hearing devices, chargers, power cords, and USB plugs. I can generally hear fine if I am in a quiet place like at home or in my home office, but when I go to a restaurant or if I have a passenger in my car, I find myself straining to hear or having to ask people to repeat what they said. Eargo is a disruptor in the hearing aid industry, selling its high-tech devices directly to consumers online at prices well below those of traditional brands. The original warranty covers unlimited repairs and one-time loss/damage coverage per unit. I have had high frequency hearing loss for about 40 years (I'm 60 now) and after saying what a million times to my wife, I finally decided to see if hearing aids might be beneficial. Eargo doesn’t work with insurance companies f… Eargo has not communicated to me as to why it has taken so long. I have a feeling I might just use them more than I originally thought. I am 55 years old and have needed hearing aids for a long time, just didn't want people to know that I had them mainly. Everything was in the box that was supposed to be there. More trips to the audiologist. We know we can only be successful if we take your trust in us seriously! These aids are small, fit easily into my ear and indeed do help me hear better. Many or all of the companies featured here provide compensation to us. After researching, I decided not to go for the hearing aids that my health care plan provides because they are the kind that are in the back of the ear and they were 2 to 4 times as expensive and obviously would entail more hassles with visiting doctors and having obvious hearing aids.. The case they come in fits easily into my purse so I am never without them. Sales Representative (6) Quality Assurance Engineer (2) Account Manager (1) Customer Care Specialist (1) Digital Marketer (1) Eargo Reviews by Location. I love my new hearing aids, they are so easy to adjust and wear. To obtain your online hearing test results, complete the simple form with your name, email address, phone number, and zip code. She is a great listener and walks through many ideas with you to help find a solution. Now that I'm able to adjust them with the new charger, which is Bluetooth; they don't work well for me. Just not for me. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on July 29, 2019, Reviewed in the United States on September 19, 2019. Reviewed in the United States on November 21, 2019. Eargo Reviews Page 4 . Best purchase I've ever made. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. You can still see all customer reviews for the product. To calculate the overall star rating and percentage breakdown by star, we donât use a simple average. July 24 2020 8:54AM . Check out our referral program - https://eargo.com/refer, Hi Jerry! But when making Phone calls, setting #1 Seems to work Better. Review of the Eargo … That's enough charge to last most people a full day, however, you certainly won't want to forget to plug in your devices overnight or you may not be able to use them the next morning. I was pleasantly surprised to see that there are several sizes to choose from. I’ve worn hearing aids on and off for about 8 years, including … Since wearers generally need time to readjust to the hearing audio frequencies they may have missed for years--similar to how eyes adjust to glasses or contacts--Eargo has built a team of licensed personal hearing professionals to help each client through this process. Thank you so much for the amazing post about your experience!! Thank you so much for the amazing post about your experience, Mr. Thomas! Reviewed in the United States on July 25, 2019. Eargo earns an average rating of 3 out 5 stars on Trustpilot but that's based on just a few reviews. Recent Reviews. Its products are aimed to help those who have mild to moderate hearing loss. Partners may influence their position on our website, including the order in which they appear on a Top 10 list. Eargo hearing aids feature a wide variety of features to improve customers' product experience and provide added convenience. I have had my EARGO Neo HiFi Hearing Aids for 6months now and absolutely love Them. In such cases the company will send you replacements at a discounted rate. This page works best with JavaScript. Lively has mostly positive reviews online, with 4.1/5 stars on Google. I am not a tech savvy person, so this was super helpful. The sound quality is great now that Iâve used the app to adjust my aids and equalize them. Very nice people, but don't follow-through with emails and calls leaving me frustrated. Our business has grown significantly the past several weeks. Please email support@eargo.com with these concerns and make sure to put your name and email address used when ordering your Eargos. I hear much better and donât feel left out of conversations. I called the toll free Customer Service line and the Customer Service Rep was super helpful. 8,500+ Ratings & Reviews. You sent me a defective product and now I will have to wait weeks to receive a replacement? Before I could only hear the background noise but now I can hear everything I couldn't before and the background noise is not amplified and there is no whistling even when driving with the window down. Our content is free because we may earn a commission when you click or make a purchase using our site. Do you know you can recommend Eargo to someone and receive a gift? Someone told me about Eargo and I kinda went with my gut. Eargo can do better and we're taking the necessary steps to be more responsive. Compensation, along with hours of in-depth editorial research, determines where & how companies appear below. Top subscription boxes â right to your door, © 1996-2021, Amazon.com, Inc. or its affiliates. It's also frustrating to try to hear the pastor preach in church. Most of the reviews echo a similarly positive sentiment as these cherry-picked examples: Of course there are a few complaints sprinkled in that mostly have to do with specific situations. Stanley and Lydia Kusper. Eargo … This was my first hearing aid purchase. Thank you for taking the time to write about this unacceptable experience. Huge improvement over my prior behind-the-ear experience! The company has an A- rating with the BBB but actual customers who review Eargo on the BBB site award the company just 1.58 out of 5 stars. Eargo is an award-winning, fast-growing hearing technology company. Anyway what did I have to lose with a 45 day free trial. Get our expert, independent ratings and reviews, trusted reporting, plus tools to help keep you informed, safe and connected. Eargo Hearing Aids is definitely made by a Company that takes pride in its technology as well as its basic motto. Eargo's battery delivers 16 hours of service after a 6-hour charge. These are far more comfortable than any of my previous hearing aids. I have a hard time with headphone earpieces, so I was a little nervous that these wouldn't fit properly. The company also handles claims directly with FEHB (federal employee health benefits) insurance plans making it possible for qualified customers to easily receive the product at no out-of-pocket cost to them. Now, I do not think about them at all and take my hearing … Any reference in this website to third party trademarks is to identify the corresponding third party goods and/or services. If there are friends or family we can help, please spread the word. Back to the audiologist so they can send it to the manufacturer and then once the manufacturer is done fixing it -- back to the audiologist to pick it up -- YUCK! Customers are then able to book an introductory call and subsequent support calls as needed until they feel comfortable using the device. Reviewed in the United States on August 23, 2019, I can hear the spring peepers again. Eargo … But, he did take time off, and he won't return my texts and emails. While I don't want to this to be looked at as an excuse, it is the truth. The person you refer to us also receives a 15% discount on their Eargo purchase. To say that my experience with Eargo product was underwhelming is an understatement. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. Ultimately the choice is yours. I'm so happy you find them easy to use and that you've adjusted to wearing them easily.
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